FAQ

When will I receive my order?

Custom order usually ship within 5 to 7 business days and ship first class mail via USPS.

If you order an item that is ready to ship, your order will ship in 1 business. In most cases these items ship the same day they are ordered.  Look for the ready to ship badge to understand what can be shipped right away.

faq frequently asked questions
Ready to Ship

Which shipping carriers do you use?

All orders ship via USPS and ship first class.

Do you offer free shipping?

Yes, all orders over $100 ship for free.

Do you ship internationally?

No, I’m sorry I do not.

Will you ship to FPO and APO addresses?

Yes, of course, anything for our service members.

Can I upgrade my shipping to expedited shipping?

You sure can   You can upgrade your shipping to expedited for an additional fee.

Do you make custom items?

Sure do, please contact me for a quote.

Do you offer discounts?

Definitely!   But only to my friends.   I frequently offer discount codes to my friends who are on my VIP email list.  Want a discount code?  Get an instant code by clicking here.

What license agreements do you currently have?

To offer the best items available, I believe that I have to have license agreements with all of the branches of the military.  I currently have an agreement with the U.S. Navy [HOB-NTLPO-GRAJEK01]  and the U.S. Marines [17329].  Additionally, I recently completed applications with the U.S. Air Force and the U.S. Coast Guard.  I’m still in the process of applying with the U.S. Army.  I pay annual fees and in some cases will have to pay royalties to the branches on all items I sell using their trademarked items.  I do not label any item as licensed if it has not been approved through that specific branch licenses’ approval process.

Which uniform fabric is for which branch?

Each branch of the United States Military uses their own distinct fabric.  Some are so similar it might be hard to figure out which is which.   Click here to learn more about the various uniforms.